Training and Educating Our Team
One of the most important things we are doing during this time is to train and educate our staff.
- Our team had a refresher on hand washing. As this may seem basic, it is the most important thing we can do to prevent spread of the virus.
- They have practiced appropriate use of personal protective equipment (PPE) to prevent contamination
- If staff is not feeling well, they are encouraged to stay home for 2 weeks
- Everyone in the office will take their temperature at the beginning of the day and anyone with an elevated temperature will be sent home.
- Practicing social distancing among staff
- Removing and laundering all uniforms before leaving the office
Patient Interviews and Social Distancing
- Before the patient arrives we will we asking screening questions to filter any patients that may be symptomatic
- Reschedule any patient who is showing symptoms of respiratory infection
- Prioritize high risk patients with early morning appointments
- Limiting the amount of people that come to appointments - we ask that all family members wait outside in the car
- Booking patients with longer appointment times to limit the amount of people in the office
- Using a “virtual” waiting room, patients are instructed to call (512) 346-1900 when they arrive and wait in their car until we are ready for you
- When ready, we will have someone open the door for you to avoid touching surfaces
- We will be asking screening questions in person again. Please be patient, you may be asked the same question multiple times.
- We encourage everyone to wear a face mask while in the office
- We will provide hand sanitizer upon entry to the office and upon leaving
- You will be asked to do a pretreatment mouthrinse to decrease the bacterial and viral load present intraorally
- Temperatures will be taken and anyone showing signs of elevated temperature (>100.4 degrees) will be rescheduled
- We encourage making payments over the phone if possible to create a “touchless” check out procedure
Office Safety Measures
- Removing all clutter and nonessential items from the treatment areas
- Frequent wipe downs of waiting rooms, bathrooms, door handles, tables, light switches, computers, etc.
- Installation of a new air filtration system to remove pollutants from the air
- Ensure that environmental cleaning and disinfection procedures are followed consistently and correctly
- Physical barrier installed at front desk to avoid contact
Please remember that dental offices have historically proven to be very safe medical facilities, and at Great Grins we have always taken cleanliness and infection control extremely seriously. We feel confident that with our added screening procedures and safety equipment, we can return to providing excellent, safe dental care with compassion and integrity.
Please stay safe. We look forward to seeing you all very soon.
- Dr. Elward and the Great Grins team